Thank you for choosing Luamon! We're committed to ensuring your shopping experience with us is convenient and reliable. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Processing Time

- Upon placing your order, please allow 1-3 business days for us to process and prepare your items for shipment. During this time, our dedicated team meticulously inspects and carefully packages your products to ensure they arrive in excellent condition.

Shipping Time

- Once your order has been processed, please expect a shipping period of 10-15 business days for delivery to your specified address. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays or inclement weather conditions.

International Shipping:

- Customers residing outside of Europe should be aware that their order may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient and are typically levied once the shipment reaches your country.
- We recommend familiarizing yourself with your country's import regulations and any associated fees before placing your order. Unfortunately, we're unable to predict or control these charges as they vary from country to country.
- If import taxes or customs duties are applied to your order, you will be contacted by the shipping carrier or customs office to arrange payment. Failure to pay these fees may result in your order being delayed or returned to us, and additional shipping charges may apply for reshipment.

Order Tracking:

- Upon dispatch of your order, you'll receive a confirmation email containing tracking information. This will allow you to monitor the progress of your shipment until it reaches you.

Shipping Restrictions:

- Please be aware that certain items may be subject to shipping restrictions based on size, weight, or destination. We'll promptly notify you if any issues arise with your order that may affect shipping.

Contact Us:

- If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to reach out to our customer service team at luamon.store@gmail.com. We're here to assist you and ensure your shopping experience with Luamon is seamless and enjoyable.

Thank you for choosing Luamon! We appreciate your support and look forward to serving you again soon.